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Ecommerce Order Management, Made Simple
Streamline order fulfillment across every channel and warehouse
The New Era of Product Information Management
AI-powered PIM tools that do the heavy lifting for you.
Intelligent order routing
Keep the orders flowing
Let’s face it. It’s easy to lose track of orders when business is running 100 miles per minute seven days a week. Zentail wastes no time routing orders from any channel, speeding up your time-to-ship.
Zentail does the behind-the-scenes work for you like acknowledging orders, reserving inventory and updating listed quantities.
Gain real-time control
Set your own rules for how an order gets routed. Should it be by package weight? Service level? Ship-to location?
Minimize order defect rate
Process orders quickly and accurately with automation, plus get notified when there’s an error with an order.
Multi-warehouse support
Fulfill from any warehouse
Centrally manage your warehouses whether they belong to you, a 3PL or Amazon FBA. Reduce shipping costs by defining which fulfillment methods and warehouses should be automatically applied to each channel or SKU.
When an order comes in, Zentail will check that the appropriate warehouse has enough stock and reserve inventory.
Adopt a fallback plan
Don’t have enough stock in one place to fulfill an order? Zentail will split the order into multiple shipments, no problem.
Get orders out the door quickly
Manage bin locations, print shipping labels or integrate your WMS with Zentail to increase efficiency and avoid mispicks.
Reports and optimizations
Future-proof your business
Maintaining happy customers requires meeting their high demands. Gain visibility over all of your online orders, along with tools for proactively delivering the best customer experience possible.
Deliver great service
Keep track of shipments, issue refunds and rest assured that your inventory is always up-to-date with Zentail.
Control shipping expectations
Manage Amazon shipping templates, eBay policies, pricing, lead times and other shipping rules from one place.
Monitor multichannel sales
Download a report of your top-performing SKUs, channels and warehouses to learn where to invest your dollars.
McCombs processes thousands of orders a day across several ecommerce platforms, so my job would be chaotic—or near impossible, to be honest—had it not been for Zentail and the integrations and automation it provides.
