Zentail's e-commerce operations platform is the most advanced, feature-rich software in the industry. Zentail's tools help clients realize major scalability and efficiencies in their operational workflows and across their entire team, resulting in major ROI lifts.
Everything in Zentail is connected. So when you edit a product, you can choose to implement that change to one or across all of your shopping channels, saving you the time from repeating actions again and again.
Zentail Smart types
Our patented categorization technology allows you to assign categories and attributes to your listings across all of your channels. Assign the Standard Marketplace Attribution Relation Technology (SMART) Type, and you’ve just assigned the category for Amazon, eBay, Walmart, Google and Jet. This reduces the time to list your product catalog across channels by +70%, increasing accuracy and reducing time from handling multi-channel listings.
Manage and edit all products in your catalog from one spot. Choose which channels you want to list to; then edit titles, descriptions, tags, images, prices and more all through Catalog SKU-by-SKU management or in bulk using Zentail’s Import tools.
Inventory & Order Management
Easily update inventory quantities for products via Zentail’s friendly user interface, import or Zentail's API. Zentail will automatically adjust your inventory when sales take place and then facilitate tracked orders by fulfillment warehouse and by order status. When necessary, you can cancel orders, issue refunds, manually ship, and add routing information. You can even manage your purchase orders in Zentail’s Supply Chain Manager.
Zentail’s built-in Import tools allow you to make bulk edits to your products to save time. Update product details via a .csv file to see the changes reflected on all the channels. The Export tool allows you to generate sales reports or extract product data for select SKUs. Create custom Imports and Exports to cater to your business needs.
Filter and narrow down your products using a wide range of different attributes. Need to look at all SKUs that are FBA and are missing an image? No problem. Need to add the images in bulk? Export the view in a .csv file and make your edits in Excel. Need to step away? Need to access this information ongoing? Save the view for easy access later. Zentail's intuitive system makes all this possible in simple steps.
Zentail offers a variety of ways to manage pricing, including price overrides for specific channels and promotional sales. Plus, Zentail’s optional Amazon and Walmart Algorithmic Repricers can help keep your listing stay published and competitive to win the 'Buy Box" on these marketplaces. You set the minimum and maximum price for a product and let the repricer do the rest. This is how Zentail helps merchants stay competitive and see higher conversions all while maximizing profitability.
Using historical sales data, reorder frequency, and holding cost, this handy tool predicts when a product will need to be reordered so you never miss a chance to make a sale. In addition to suggesting an order quantity, it also even calculates opportunity cost. A graphical interface makes it easy to see how many products should be reordered in less various time so you can easily take action and avoid out-of-stock situations that can affect your seller status.
Zentail’s business analytics is designed to give quick and actionable data, with highly visual graphs and customizable filters It tracks profitability on a per channel basis, as well as per SKU, per brand, vendor, warehouse, and more ways. From understanding sales trends, to making adjustments per sales channels, to handling end-of-month accounting, Zentail Analytics keeps you informed and helps you manage your business with intelligence.
Zentail prides itself on its great support. Our dedicated onboarding and technical support teams are dedicated to ensuring your company's operations are running smoothly. We're maintaining our five-star review ranking for the third year in a row on WebRetailer.
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They're a nimble and fast iterating company that listens to our needs and responds with great features. With native connections to popular marketplaces as well as some up-and-comers, Zentail makes managing my 3000 SKU inventory easy across mutliple marketplaces.
We pay more for Zentail than our past services combined, but Zentail's value is so much greater. Plus Zentail gives me great, quick support. It's a pleasure and ease to work with them.
Product upload is simple. I can upload 400 SKUs in less than an hour with images, descriptions and categories all completed for me by Zentail's software. Huge win!
We have a complex supply chain with multiple fulfillment warehouses. Zentail has taken the headache out of monitoring every single order. They're inventory sync and auto-routing technology has been a lifesaver- especially over the holiday season!
I took a chance on Zentail when I became one of their first customers. It has been a pleasure to work with their team and awesome to watch the platform grow. As their features keep getting better so do my sales, we grew 4x in the last year alone!
It is incredibly easy to start selling on new channels with Zentail's SMART type system, my products are automatically categorized and immediately synchronizing category specific product attributes. It has made the transition to online sales a pleasure.
Working with Zentail to develop a profitability machine has been a great experience, it is really easy to use. The personal attention I get from the staff is great, I don't feel like I am just another customer. Everyone at Zentail is an A-OK person.
DNW Outdoors wanted to diversify its online business. Starting with Amazon, DNW switched operations platforms to Zentail and was then able to launch on three additional marketplaces (Walmart, eBay and Facebook) while growing their Amazon sales 10%.
McCombs Supply sells appliance and HVAC repair parts. In 2015, McCombs Supply began using Zentail to manage their multichannel selling and Google Shopping Ads. Since then, sales have nearly tripled as they've expanded to several marketplaces.
Kissena Nail Supply leverages the full automation of Zentail's multichannel ecommerce platform to more efficiently run the family business. Upon partnering with Zentail, they've more than doubled their sales and are selling several channels.