Zentail vs. ChannelAdvisor (Rithum)

The New Era of Product Information Management

AI-powered PIM tools that do the heavy lifting for you.
"There’s a reason why ChannelAdvisor sellers love Zentail. Aside from getting a modern platform that delivers on its promises, they get the industry’s best support team—at no extra cost. We don’t nickel and dime our sellers, and we make sure that whether through our automation or our incredible support team, our users are taken care of."

- Mike Meck, Implementation Manager

What does it take to switch from ChannelAdvisor to Zentail?
See a checklist that Mike put together.

Switch from ChannelAdvisor to Zentail

After helping hundreds of sellers switch from ChannelAdvisor (now Rithum), we know how to make switching simple. This free checklist shows exactly how to move from ChannelAdvisor to Zentail—minimizing downtime and launching faster on top marketplaces.

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Go Multichannel Without the Complexity

As a modern ChannelAdvisor competitor, Zentail focuses on the marketplaces that actually drive results.

Instead of managing unnecessary channels or outdated workflows, sellers use Zentail to simplify operations, launch faster, and spend less time maintaining listings. The result is a smarter multichannel strategy that grows with your business.

Support That’s There When it Matters

Poor service is a big reason why sellers leave their software. When you’re managing a growing multichannel brand, having a support team that’s responsive, knowledgeable, and invested in your success makes a real difference.

Zentail provides hands-on, white-glove support designed to help teams move faster, stay aligned, and operate with confidence – so you can focus on growth.

Compare the Features That Matter

ChannelAdvisor

Centralized listing management

No templates or complex business rules required

Automated change management

When a marketplace updates its requirements, Zentail handles the updates for you

Fast, reliable customer support

Talk to a real person that’s excited to help you solve your problems

Fast launch time for new channels

Centralized listing management makes launching on new channels a breeze

Low or no cost to add new channels

Expand to new marketplaces without paying extra fees

Comprehensive Publish Rate reporting

See exactly which listings are live and which errors are impacting performance

Enterprise-level features

Advanced automation and business rules, kitting and bundling, and open APIs for custom integrations

Support for lower-volume or specialized channels

Channels that tend to deliver limited or negative return for most brands

The onboarding process was easy, the support team has been great, and managing our data is far more efficient. Since switching, we’ve seen a 28% boost in sales. It’s been a much smoother experience compared to ChannelAdvisor, and I’d definitely recommend Zentail.
Kayla Schneider, Ecommerce & Marketing Manager at Sherper's
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A Smarter ROI than ChannelAdvisor

In over 90% of cases, sellers switching from ChannelAdvisor see a lower overall investment with Zentail. But real return comes from faster workflows, cleaner product data, and fewer listing issues across marketplaces. For brands leaving ChannelAdvisor behind, Zentail delivers measurable gains in efficiency and revenue, without added complexity.

30% INCREASE IN REVENUE

Sellers see 30% more revenue by expanding and optimizing their listings with Zentail.

Simple Transparent Pricing, No Channel Fees

Unlike legacy marketplace software, Zentail keeps pricing simple. Sellers moving away from ChannelAdvisor don’t have to worry about add-on fees for support, users, or additional channels.

Whether you’re selling on two marketplaces or scaling to five, Zentail grows with you, without penalizing your success. Our only goal is to turn your team into a Top 1% seller.

How Candle Warmers Scales with Zentail

With Zentail, you get a clear contract where every channel, plus support, is included. Sell on two channels or five—it’s all the same to us. Invite three users or 10—they’re all covered by your plan. We don’t “tax your business.” Our only goal is to turn your team into a Top 1% seller.

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Everything You Need to Switch from ChannelAdvisor

Thinking about switching from ChannelAdvisor but not sure what’s involved? This checklist breaks down every step, from planning your migration to launching successfully on Zentail.
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Why Sellers Switch from ChannelAdvisor to Zentail

Sellers switch because they need a platform that keeps up with how marketplaces actually work today.

As requirements change and new opportunities emerge, teams need software that helps them move faster, stay compliant, and understand what’s impacting performance across every channel. Zentail gives sellers the visibility, flexibility, and automation they need to launch quickly, fix issues fast, and grow with confidence.

ChannelAdvisor was built for a much earlier era of ecommerce. Zentail was built for modern, multichannel sellers and designed around flexible workflows and technology that expects change instead of reacting to it.

Frequency Asked Questions

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Is Zentail a ChannelAdvisor alternative?

Yes. Zentail is a modern ChannelAdvisor alternative built for today’s ecommerce teams. While ChannelAdvisor was designed for an earlier era of marketplace selling, Zentail focuses on faster launches, flexible workflows, and built-in change management to help sellers grow where it matters most.

How hard is it to switch from ChannelAdvisor to Zentail?

Switching from ChannelAdvisor to Zentail is straightforward and fully supported. Zentail provides hands-on onboarding, tools to migrate product data, and clear guidance to help sellers launch quickly without disrupting day-to-day operations.

What are the biggest differences between Zentail and ChannelAdvisor?

The biggest difference comes down to usability and adaptability. Zentail offers automated product categorization, built-in change management, and a user-friendly interface designed for modern multichannel selling. ChannelAdvisor relies more heavily on manual processes and rigid workflows.

Why do sellers leave ChannelAdvisor?

Many sellers leave ChannelAdvisor because they need faster workflows, better visibility into performance, more responsive support, and a pricing model that makes sense as they scale. As marketplace requirements change more frequently, sellers look for platforms like Zentail that are designed to adapt and scale with their business.

Does Zentail support the same marketplaces as ChannelAdvisor?

Zentail supports the marketplaces that drive the most value for ecommerce brands, including Amazon, Walmart, and Target Plus. Instead of trying to support every possible channel, Zentail focuses on helping sellers succeed on the channels that matter most.