Ecommerce marketplaces can amplify your reach, but how do you make sure that your brand stands out from the crowd? Even if you get traffic, there's no guarantee that you’ll land a sale. In fact, most sellers battle low conversion rates and struggle with customer retention. In this webinar, Zentail and Newegg will cover strategies for optimizing the customer experience from start to finish, so you can enjoy greater success on marketplaces.

Jon Ou

Newegg, Sr. Business Development Specialist
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‍Jon works with a variety of sellers who are looking to create predictable and repeatable business through third-party marketplaces like Newegg.

TOPICS COVERED

• The different touch points of a marketplace

• Improving the checkout and delivery process

• Improving the post-purchase experience

Paul Capriolo

Zentail, Director of Growth
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‍Paul is a champion of creating the best customer experience everywhere you sell, and works directly with sellers to increase the efficiency of their operations.

TOPICS COVERED

• The different stages of customer awareness

• How to optimize for SERPs

• How to optimize your product pages